24-Month Warranty - Your Product, Our Promise

We guarantee worry-free ownership for 24 months from your purchase date. If defects arise, simply email nobsound@doukaudio.com for prompt resolution. 

🔧 What We Cover

› Free repair with new components
› Free Replacement unit
› Free two-way shipping for covered repairs

Please Note: Free repair/replacement services apply only to manufacturing defects. For damages caused by situations listed in the What's Not Covered section:
• Partial service fees may apply
• Email us→We'll send fair cost estimates

⚠️What's Not Covered

Warm Tips

To help us process your warranty claim smoothly: When returning your product, please ensure it's securely packaged to prevent damage during shipping. Please note that damage resulting from inadequate packaging may not be covered under the warranty. We appreciate you taking this extra step!